Accessibility Statement
Smith & Truslow is committed to making our website usable by everyone, including people with disabilities. We want every customer to be able to browse our spices, read our recipes, and place an order easily.
Our standard
We are working to make smithandtruslow.com conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, hearing, motor and cognitive disabilities.
What we're doing
- Reviewing our site regularly with automated testing tools and manual checks, including keyboard-only navigation
- Improving color contrast, image descriptions (alt text), and labels on buttons and forms
- Checking new pages, products and features for accessibility before they go live
Our checkout is provided by Shopify, which maintains its own accessibility program.
Need help or found a problem?
Accessibility is an ongoing effort, and some parts of our site may not yet be fully accessible. If you have trouble using any part of our website, or if you'd like help placing an order, please contact us and we'll be glad to assist:
Email: customerservice@smithandtruslow.com
Please tell us the page you were on and the problem you ran into. We aim to respond within 2 business days.
This statement was last updated on November 13, 2026.
