Frequently Asked Questions

Yes, our spices and herbs are tested for heavy metals and allergens. Certificates of analysis (COAs) identify the country of origin, certifications, and include information on product testing. If you would like to review the COA for a lot we are currently selling send an email to: customerservice@smithandtruslow.com.

Be sure to indicate the spice name
We’ll respond with a PDF of the COA, as available. As we only test inbound ingredients and not the blends that we manufacture, we only have COAs for single ingredient products.

We only sell online. Our location in Denver houses our kitchen and warehouse, but is not zoned for retail trade.

Whenever possible, we source our organic spices and herbs from the US. However, as an agricultural commodity, not all spices are grown here. We source from many countries, dependent upon growing climates, and upon organic availability. You will find the country of origin for a spice in its description.

Refill bags are air-tight plastic bags that contain the same amount of spice as in our small glass jars. When they arrive, simply snip the corner of your bag, refill your Smith & Truslow spice jar, apply the new label, and recycle the bag.

NOTE: The plastic refill bags are not intended for long-term storage of your spices. Due to the porous nature of plastic, the essential oils that are released when a spice is ground, may react with the plastic and/or labelling inks over time.

Yes, our medium glass jars now come with shaker tops. They make it easy to sprinkle your spices straight into the pan.

Our original small glass jars have a standard twist lid without a shaker top. They’re still designed to protect flavor, with amber glass that limits light and a tight seal that limits air.

If you’d like a shaker top, choose the Medium Jar option on any product page, or build a Medium Jar gift box.

Our small glass jars measure 1-7/8" in diameter x 2-1/4” tall.
Our medium glass jars measure 2-3/8" in diameter x 2-3/4" tall.

Our gift set boxes measure as follows:

Small Jar Gift Sets:
3-jar gift boxes are 7" x 5" x 2.25".
6-jar gift boxes are 7" x 5" x 2.25".
9-jar gift boxes are 7" x 7.5" x 2.25".
12-jar gift boxes are 11" x 6.5" x 2.25".

Medium Jar Gift Sets:
3-jar gift boxes are 7" x 5" x 2.25".
6-jar gift boxes are 11" x 6.5" x 2.25".
12-jar gift boxes ship in two 11" x 6.5" x 2.25" boxes.

Shipping glass jars can be tricky. If your order arrives broken, let us know. We’ll make it right. (We do ask that you take a photo, so we can document it at our end.)

Yes, our goal is to use compostable or
recyclable materials for our packaging.